Delegate Information


Please be informed that the WIEF Registration Team will start issuing tags for registered delegates from 26th October 2013 onwards.
The registration points are:

Registration Date Day Time
From To
ExCeL London
Level 0 & Level 1
1 Western Gateway
Royal Victoria Dock,
London E16 1XL, UK
+44 20 7069 5000
28th October 2013 Monday 09:00 AM 6:00 PM   
29th October 2013 Tuesday 07:00 AM 6:00 PM   
30th October 2013 Wednesday 09:00 AM 6:00 PM   
31st October 2013 Thursday 09:00 AM 6:00 PM   

Kindly collect your tags early to avoid crowding and queuing on the event day.

Information Counter

The Information Counter will assist delegates with inquiries on the forum programmes, transportation arrangement, lost-and-found information and tour arrangements and etc.
29th October to 31st October
8am – 6pm
Level 0, ExCeL London

Forum Secretariat

The WIEF Secretariat will provide all necessary information related to the forum. In addition, they will be responsible for distribution of forum documents and speech transcripts.
Speakers are requested to send in any materials with regards to their (i.e. power point slides etc.) to the Forum Secretariat with regards to your presentation/speech.
*To support environmental protection efforts, WIEF will endeavor to reduce the production of documents. Only limited quantity of documents will be circulated at the conference venue and delegates can get access to all documents at
28th October – 31st October
8am – 6pm
Level 0, ExCeL London

Media Centre

Journalists can retreat to the Media Centre located on Level 3 of ExCeL London, where they will have access to all necessary facilities such as internet access, fax, printers and photo copiers at the Media Working Area as well as refreshments at the Refreshment Area.
28th October – 31st October
8am – 6pm
Level 3 ExCeL London
If journalists need help in interview arrangements, please contact our staffs in the Media Centre.
Note: Press Conference will also be held at the Media Centre.


Breakfast: Delegates will have their breakfast at their hotels. Delegates can include breakfast when reserving their rooms.
Lunch: Meals will be provided for all delegates from 29th October to 31st October at ICC Capital Hall, Level 0, ExCeL London.
Tea break/Refreshments: Tea, coffee and snacks will be available during the morning and an afternoon coffee break.
*Non-delegates, accompanying persons, spouses and other working staff can have meals at all restaurants of hotels, etc. at their own expenses

Working Languages of the Forum

The working languages of the forum will be English. All plenary sessions will have simultaneous interpretation through SIS devise. Interpretations provided include; Russian, French, and Arabic during all sessions.

Simultaneous Interpretation System (SIS)

Delegates requiring SIS device will find them placed on the seats in both ICC Capital Hall and ICC Auditorium. Headsets are not to be brought out of the hall and must be placed back on the seats before leaving the hall.


For security reasons, only those delegates wearing a valid 9th WIEF badge will be allowed entry to the Forum sessions, exhibitions and social events. It is also required for meals and shuttle services. Please make sure that your badge is visible to our security staff at all times. Our security staff has been instructed to question anybody without a valid badge. No access will be permitted to all forum venues without badge.
To enter the Forum venue you will pass through several security checkpoints and your belongings may be searched. Please avoid carrying any sharp objects such as pen knives, scissors, etc. as this may cause delay.
Information of lost and damage of badges must be immediately reported to the Forum Information Centre.

Dress Code

Business attire is required during the Forum.


Aloft London Excel

Contact Details
One Eastern Gateway,
Royal Victoria Dock,
London, England E16 1FR,
United Kingdom
Phone: (44) 020 3203 0700
Fax: (44)(20) 7290 7584

Crowne Plaza London Docklands

Contact Details
Royal Victoria Dock
Western Gateway,
London E16 1AL,
United Kingdom
Phone: (44) 020 7055 2000
Fax: (44) 020 7055 2002

Ramada Hotel & Suites London Docklands

Contact Details
2 Festoon Way,
Royal Victoria Dock,
London, E16 1RH GB
United Kingdom

 Phone: (44) 020 7540 4820
Fax:  (44) 020 7540 4821
Website:  Hotel Website

Premier Inn London Docklands (Excel)

Contact Details
Excel East
Victoria Dock Road,
London, Greater London E16 1SL,
United Kingdom

 Phone: (44) 0871 527 8650
Fax: (44) 0871 527 8651
Email: Email Enquiry
Website: Hotel Website

Hotel Novotel London Excel

Contact Details
7 Western Gateway,
Royal Victoria Dock,
London E16 1AA,
United Kingdom
 Phone: (44) 020 7660 0677
Fax: (44) 020 7540 9710
Website: Hotel Website

Park Plaza Westminster Bridge

Contact Details
200 Westminster Bridge Rd,
Greater London SE1 7UT,
United Kingdom
 Phone: (44) 844 415 6790
Fax: (44) 844 415 6791
Website: Hotel Website

Internet Access in Hotels

Internet Access is provided at all hotels. However, please contact the reception for username and password.
Free Wireless access is also available at the ExCeL London.

Departure Time for the Airport

Please check out at the hotel three hours prior to your flights departure time. Information about transport to the airport is also provided at the Information Centre and hotels.


The country code for United Kingdom is +44 and the London city code is 20.
Domestic and international long distance services are available in all hotel rooms, but deposits are required (to be paid at hotel reception desk) to use such services.

Time zone

London’s time zone is GMT.

Medical Services

For any medical emergency please proceed to Level 0 (Main Entrance), ExCeL London for immediate attention.

Fire Procedure

All visiting delegates must make themselves aware of the Fire Procedure notices, which are located throughout the site. These notices contain information as to the action to be taken in the event of discovering a fire, hearing the fire alarm sounders and with regards to the designated areas of assembly after evacuating a building.


Forum delegates are advised to carry their own insurance.


WIEF is unable to accept liability for loss or damage occurring to any property or motor vehicle left, deposited, or parked on site.

Lost Property

Any enquiries regarding lost property should be made with the WIEF Secretariat, who will endeavor to locate the property in question.

Electronic Devises – Mobile, etc.

Please turn off your mobile phones and other electronic devices or switch them to silent/vibrate mode during the sessions.


Smoking is prohibited at the Forum venue.

Important Contact Numbers

Emergency service telephone numbers are:

1. Police/Ambulance /Fire Fighters

  • From Landline: 999
  • From Cellular Phone: 112


2. The Wellington Hospital

44 020 7586 5959
Wellington PI,
London, NW8 9LE, United Kingdom

Banking Hours

Monday-Friday: 9.00am – 4.30pm

Post Office

For a full list of post office in London please Visit: London Post Office Branch Finder
ExCeL London postcode is E16 1XL.

UK Co-operating Agencies

Media Partners
Aswaq-MagazineIslam Channel
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Global Knowledge Partner
Information Partner